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Plumber FAQs and contact details for Newcastle

Straight answers to the questions people ask before they book a plumber, plus how to reach Flow Plumbing Solutions day or night.

Flow Plumbing Solutions office at Mayfield West
Need a plumber right now? Call 0461 408 283. Calls are answered 24 hours a day, 7 days a week.

Frequently asked questions

Are you really open 24/7?

Yes. Flow Plumbing Solutions takes calls around the clock, including nights, weekends and public holidays. For a burst pipe, sewage overflow or gas smell, ring straight away on 0461 408 283.

Which areas do you cover?

We are based in Mayfield West and work across Newcastle, Lake Macquarie and Maitland and the surrounding Hunter area. If you are near the edge of that area, give us a call and we will tell you straight away whether we can get to you.

How do I book a plumber?

Call 0461 408 283. Tell us the suburb, what is happening and how urgent it is. For non-urgent jobs such as a tap replacement or bathroom fit-out you can also use the contact options on our website.

What is the difference between an emergency and a job that can wait?

If water cannot be stopped, sewage is backing up, a gas smell is present, or water is near electrics, treat it as an emergency. A slow drip, a slightly slow drain or a worn washer can usually wait for a booked time.

What should I do while I wait for the plumber?

Turn off the water at the main stop tap (often near the water meter) or at the isolation valve for the affected fixture. Turn off power at the switchboard if water is near outlets. Move valuables and take photos for your insurer.

Can you find out why my drain keeps blocking?

Yes. We use a drain camera to look inside the pipe, so repeat blockages can be traced to roots, damage or a collapsed section instead of guessing.

Do you only do emergency work?

No. Alongside emergency callouts we do general plumbing, hot water systems, gas fitting, bathroom installs such as vanities, toilets and tapware, rainwater tank installation, septic systems and drainage works.

How much will it cost?

It depends on the job, the parts and the time of day. Describe the problem on the phone and ask for a rough idea before you commit. Be wary of anyone who quotes a firm price for a complex job without seeing it.

Is Flow Plumbing Solutions a real local business I can visit?

The business is based at 17 Murray Dwyer Circuit, Mayfield West NSW 2304. Because plumbers are usually on the road, please call before visiting so someone is there to meet you.

How to find us

We operate from Mayfield West, in Newcastle's inner north-west. Use the Google Maps link below for directions to the address. Our Google Maps profile shows the same details and hours.

For more about what we do, visit Flow Plumbing Solutions.

Contact Flow Plumbing Solutions
Flow Plumbing Solutions
17 Murray Dwyer Circuit, Mayfield West NSW 2304
Phone: 0461 408 283 · Open 24/7
View the address on Google Maps

View us on Google Maps

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